These are the standard server name and port details for setting up access to email, address book, files and instant messenger in your FastMail.FM account.
If you prefer step-by-step setup instructions for your email software, see here.
We recommend IMAP over POP.
- Server: mail.messagingengine.com
- Port: 143 (or SSL IMAP port 993)
- Username: your FastMail.FM username/login name/email address (must include @fastmail.fm part)
- Password: your FastMail.FM password
- Root folder/path: INBOX
- Folder separator: . (period)
If your IMAP client supports it, you should try and set up the following folders:
- Trash
- Sent Items
- Drafts
Alternate namespace: Some IMAP software (e. g. Blackberry BIS, Apple Mail) has been known to have problems with the "INBOX" root folder path that FastMail.FM uses. You can work around that by changing to the "alternate namespace" ports. Change 143 -> 142, or for SSL, 993 -> 992 and leave the Root folder/path blank instead.
Note: "Guest" and legacy "Member" accounts do NOT have POP access. Use IMAP instead or upgrade
- Server: mail.messagingengine.com
- Port: 110 (or SSL POP port 995)
- Username: your FastMail.FM username/login name/email address (must include @fastmail.fm part)
- Password: your FastMail.FM password
POP from folder: By default, POP will pull emails from your Inbox. You can pull emails from a folder named "foldername" instead if you login with the the username "yourusername+foldername@fastmail.fm". This won't work for folder names with spaces or special characters.
Note: "Guest" accounts do NOT have SMTP access. Use ISP's SMTP server instead or upgrade
- Server: mail.messagingengine.com
- Port: 587 (preferred) or 25 or 26 including STARTTLS support (or SSL SMTP port 465)
- Authentication: PLAIN (Our SMTP ports are for authenticated SMTP only; you'll need to make sure your software supports authenticated SMTP and also set up a username and password)
- Username: your FastMail.FM username/login name/email address (must include @fastmail.fm part)
- Password: your FastMail.FM password
Note: "Guest" and legacy "Member" accounts do NOT have FTP access. Use the web interface instead or upgrade
- Server: ftp.messagingengine.com
- Username: your FastMail.FM username/login name/email address (must include @fastmail.fm part)
- Password: your FastMail.FM password
- Your {My Files} directory will be in /username.your.domain/files/.
FastMail.FM also support FTPS, but not SFTP. See the security page for more details
FTP software
- Most web browers can access FTP in read-only mode by just using ftp://ftp.messagingengine.com.
- Vista users can follow these instructions.
- CuteFTP and WS-FTP seem popular for Windows. You can download free versions of both.
- Any Linux system will have heaps of ftp clients available: "gftp" seems good if you want a graphical interface, and "ncftp" is insanely powerful as a command line tool.
- Server: http://dav.messagingengine.com/ or https://dav.messagingengine.com/
- Username: your FastMail.FM username/login name/email address (must include @fastmail.fm part)
- Password: your FastMail.FM password
- Your {My Files} directory will be in /username.your.domain/files/. Alternatively, use the hostnames http://myfiles.messagingengine.com/ or https://myfiles.messagingengine.com/ to be rooted in your {My Files} directory directly.
DAV software
- You can use your web browser in read-only mode by just using http://dav.messagingengine.com if you're just planning to download files and don't need all the advanced DAV features (e. g., uploading files, copying files, etc.)
- Recent Windows OSes have a couple of built-in clients - you can go straight to https://dav.messagingengine.com/ from within Word, or map it as a network place or even as a drive with 'net use:' - but all these methods have bugs, especially in Windows XP. Follow these instructions for XP or these for Vista to try anyway.
- Novell Netdrive is a good free client for Windows. There isn't a direct download available from Novell, but you can find it on the net easily enough.
- Webdrive is also good, but not free.
- MacOS has a built-in client which works quite well. From the Finder, use the 'Connect to Server...' option under the 'Go' menu.
- On Linux you can use Konqueror if you have KDE - just go to webdavs://dav.messagingengine.com/.
- For the more technically inclined, DAV Explorer is a very powerful Java client.
- Server: ldap.messagingengine.com
- Port: 389 (or 636 for SSL)
- Login: Required (but must be "PLAIN", not "SPA")
- Username/Bind DN: cn=[username],dc=User - replace [username] with your FastMail.FM username/login name/email address (must include @fastmail.fm part), and remove the [ and ] brackets as well, they're just to make it clearer which bits need some changing, but remember the "cn=" part at the start and the ",dc=User" part on the end
- Password: your FastMail.FM password
- Search base/Base DN: dc=AddressBook
LDAP notes
- The address book is read-only via LDAP, so you can't make changes or add addresses to your address book from your email program
- The address book is not cached offline (in theory Thunderbird 2 supports this, but the implementation is currently broken, it should be fixed in Thunderbird 3), so it will only work while you are connected to the internet
- A number of email clients have LDAP clients built in, like Outlook, Outlook Express, Thunderbird. Some screenshots of how they should look at here
- Server: chat.messagingengine.com (must manually specify)
- Username: with your FastMail.FM username NOT including the @fastmail.fm part
- Login server: the @fastmail.fm part of your FastMail.FM username
- Port: 5222 (or 5223 for SSL)
- Password: your FastMail.FM password
See the chat service wiki page for some jabber software and client details.
You need to log in with your full FastMail.FM username, i.e username@your.domain. You must use the username you used to sign up your account, not any aliases or virtual aliases.
Because some software has difficulty with the @ symbol you can use any of these alternatives:
- username@your.domain
- username#your.domain
- username/your.domain
- username=your.domain
FastMail.FM has a special proxy system whereby you can access each service (POP, IMAP, SMTP, etc) through any port number. The server names are:
- IMAP: imap-proxy.messagingengine.com
- IMAP/SSL: imaps-proxy.messagingengine.com
- IMAP (alt namespace): imapalt-proxy.messagingengine.com
- IMAP/SSL (alt namespace): imapalts-proxy.messagingengine.com
- POP: pop-proxy.messagingengine.com
- POP/SSL: pops-proxy.messagingengine.com
- SMTP: smtp-proxy.messagingengine.com
- SMTP/SSL: smtps-proxy.messagingengine.com
- LDAP: ldap-proxy.messagingengine.com
- LDAP/SSL: ldaps-proxy.messagingengine.com
- XMPP: chat-proxy.messagingengine.com
- XMPP/SSL: chats-proxy.messagingengine.com
If you use these server names, you can use any port to access these services. Commonly open ports are 80, 21, 25 and 443.